When a client is linked to BGL (CAS 360 or Simple Fund 360) or Xero Practice Manager, Nagaris compares certain fields on that client, such as ABN, ACN, name and similar details, against the matching record in the integration. If the two sides disagree, that field shows up as a conflict.
Conflicts appear on the client's page, on a Conflicts tab. This tab is staff only and only appears when the client is linked to at least one integration record.
The Conflicts tab opens on the Conflicts view: a table of every field that currently disagrees between Nagaris and the client's linked integration records. If a client is linked to more than one integration, each integration gets its own column so you can see every system's answer to the same field side by side.
For each disagreeing field you can:
Pull the integration's value into the Nagaris record.
Push the Nagaris value out to the integration.
Ignore the difference and leave both sides as they are.
The tab label shows a count badge of how many conflicts are still open. Fields that have already been resolved (a value was pulled or pushed, or the two sides later matched on their own) are hidden by default; a toggle at the bottom of the table reveals that history. Ignored fields are not part of this history, they live on their own tab instead.
The Ignored tab lists fields someone chose to leave as they are rather than resolve. Each row shows who ignored the difference, when, and any note they left explaining why.
There are no actions on this view, an ignored field isn't something to act on again from here. If either side's value changes later, the field automatically drops out of Ignored and reopens as a conflict.
When a client is linked to two integrations and only one of them was ignored, the field stays on the Conflicts view instead of moving to Ignored, since the other integration's disagreement still needs a decision. A field only moves to Ignored once every integration's version of it has been waved through.
The Ignored tab shows a plain count next to its label rather than the attention-drawing badge the Conflicts tab uses, since an ignored field is not something that needs attention.
