Nagaris
Nagaris
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  • Changelog
  • Support portal
    • Fixing an XPM connection or client link issue
    • Understanding integrations in Nagaris
    • Connecting Xero Practice Manager (XPM) to Nagaris
    • Importing your XPM data (including large exports)
    • How XPM sync works and why changes aren't instant
    • Choosing which client groups sync to XPM (the green XPM icon)
    • Mapping XPM business structures and linking XPM staff
    • Stop company names importing in CAPITALS — controlling name formats
    • Connecting Xero to Nagaris
    • Handling Xero, MYOB and QuickBooks advisor invites from clients
    • Connecting BGL (CAS 360 and Simple Fund 360) and fixing 'not authorized' errors
    • Importing your billing data from your billing system (Billing Import)
Docs / Integrations (XPM, Xero & BGL)

Mapping XPM business structures and linking XPM staff

How to control which Nagaris client type each XPM business structure imports as, and how to link XPM staff to your Nagaris team.

Two cards on the Xero Practice Manager tab (Settings → Integrations) fine-tune how imported XPM data lands in Nagaris: XPM Business Structure Mapping decides what type each imported client becomes, and XPM Staff connects XPM staff records to your Nagaris team members. Both cards appear only once XPM is connected.

XPM Business Structure Mapping

Every client in XPM has a business structure, and Nagaris uses this mapping to decide which client type to create on import. The card lists each XPM business structure alongside the Nagaris client type it maps to.

To change a mapping:

  1. Click the edit button on the XPM Business Structure Mapping card to open Edit Business Structure Mappings.

  2. For each XPM business structure, pick the Nagaris client type from the dropdown. The available types are Sole Trader, Individual Tax Return, Company, Trust, Partnership, SMSF and Other Client.

  3. Each change saves immediately — you'll see Mapping updated successfully.

If the card shows No business structure mappings found, run an import from XPM first so Nagaris can discover the structures used in your practice.

XPM Staff

The XPM Staff card lists Staff members from your Xero Practice Manager, with a badge showing the total (for example 12 Staff Members). Linking an XPM staff member to a Nagaris team member means work attributed to them in XPM (such as timesheets and job assignments) is matched to the right person in Nagaris.

For each XPM staff member you can:

  • Link to a Team Member — click the person-plus button (hover text Link to a Team Member) and pick from the Link to Member list, which shows your team members that aren't yet linked. On success: XPM staff linked successfully. If everyone is already linked you'll see No available members to link.

  • Unlink — if a staff member is already linked, the red unlink button removes the connection (XPM staff unlinked successfully).

  • Invite — if the XPM staff member's email address doesn't belong to anyone in your organisation yet, an invite button appears (hover text Invite to followed by your firm's name). It opens the standard team invitation with the email pre-filled, so you can bring them into Nagaris and then link them.

Good to know

  • If the staff list fails to load, the card shows an error with a Retry button.

  • No staff members found usually means the XPM import hasn't run yet — trigger Import from XPM from the integration card's three-dot menu and check back.

  • Changing a business structure mapping affects how clients are typed on future imports; it doesn't retype clients that have already been imported.

PrevChoosing which client groups sync to XPM (the green XPM icon)
NextStop company names importing in CAPITALS — controlling name formats
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