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    • Previewing, downloading and managing client documents
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Docs / Dashboard, reports & documents

Previewing, downloading and managing client documents

Preview PDFs, images and Office files, download, edit, redact and delete documents stored on clients and client groups in Nagaris.

Documents stored on a client or client group in Nagaris can be previewed in the app, downloaded, edited, redacted (for PDFs) and deleted — all from the document cards on the record's page. This article covers those day-to-day actions.

Where documents sit on a record

  • Every client has a Documents card for general files, a Cloud Documents card for their SharePoint folder, and a Document Requests card when requests are outstanding.

  • Entity types add their own card for core documents — Company Documents on companies, and equivalents for trusts, SMSFs and partnerships.

  • Client groups have their own Documents card for group-level files (use the plus button, Add Document, to upload there).

  • Cards expand automatically when they contain documents; an empty card stays collapsed and shows No documents associated with an upload action when you open it.

Viewing a document's details

Click a document's name to open its details panel. It shows a Details card with the document's Name, Type, File Size (or Status — Requested from client or No file uploaded — when there's no file yet) and Created Date, any description, an inline preview for supported file types, and a metadata card recording who created and last updated it and when.

Previewing

Documents with a file attached can be previewed without downloading, for these types:

  • PDF files.

  • Images (photos and scans).

  • Office documents (Word, Excel, PowerPoint).

Click the eye button (Preview Document) on the document row, or choose Preview from the extra-actions menu. The preview opens full-screen in the app.

Downloading

Click the download button (Download Document) or choose Download from the extra-actions menu. You'll see Document [name] downloaded. when the file lands. If the entry has no file yet (for example an unfulfilled request), Nagaris tells you No file available for [name].

Redacting a PDF

For PDF files there's a Redact PDF action (the pen-on-file button, also in the extra-actions menu). It opens the PDF in a redaction editor so you can black out TFNs, bank details or other sensitive content, then saves the result as a new document named [original name] (Redacted) with the description Redacted copy. The original file is left untouched — delete it separately if you no longer want it on the record.

Editing and deleting

Open the extra-actions menu (the three-dots button) on a document:

  • Edit — change the document's name and description. For entries without a file you can also attach one here.

  • Delete — removes the document. You'll be asked to confirm first, then see Document [name] deleted successfully. Deleting can't be undone from the app, so download a copy first if in doubt.

Good to know

  • Users with client-level access can see and upload to the client's document cards, but the request-from-client controls and firm-wide Documents library are staff-only.

  • Files in Cloud Documents live in SharePoint — clicking one opens it in SharePoint in a new tab rather than the in-app preview, and changes made there are reflected for everyone.

  • Previews depend on the file having been uploaded to Nagaris; entries that only exist as requests have nothing to preview yet.

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