After a client payment clears, Nagaris transfers the net amount to your firm's payout account. The Payouts page tracks those transfers, and estimated payout dates appear throughout the billing pages so you always know when money is expected.
Billing must be enabled for your organisation.
Payouts are deposited to the Payout Account configured in Settings → Billing — Client payments are automatically deposited to this account. Make sure the account is verified; see Setting up billing and client payments for your firm.
If your firm passes card surcharges to clients you receive the full invoice amount; otherwise processing fees are deducted from the payout. In Xero, the fee is recorded as a Spend Money expense and the net deposit matches your bank feed automatically — see Setting up Xero accounts and invoice templates for billing.
Open Payouts in the sidebar's Billing group — Track fund transfers to your organisation's bank account. Each row is one transfer, with:
Fund Movement – where the money moved from and to.
Amount – the value of the transfer.
Payout Creation Date – when the payout was initiated.
Estimated Completion – when the funds are expected to arrive (or the actual completion date once done).
Use the search box (Search payouts...) to find a specific transfer, and click any column heading to sort.
Invoice lists and the Payments page include an Est. Payout column — Estimated date funds will arrive in your account. Subject to bank clearance. It shows Today (in green), Tomorrow, or a date:
Where the payment processor has provided an expected settlement date, that date is shown.
Otherwise, a completed payment is estimated at 2 business days after completion, and a payment still processing at 3 business days after it started.
A scheduled payment is estimated from its scheduled charge date rather than today.
Failed and cancelled payments show no estimate.
The top of the Invoices page summarises expected money:
Arriving Today – funds arriving today, marked Cleared.
Est. Tomorrow – Funds are currently clearing. Estimate only.
Est. Next 7 Days – expected over the coming week, with the number of invoices involved.
Action Required – outstanding value of invoices whose payment failed with no retry in flight; this money won't arrive until you act. See A client's payment failed — what happens?.
Estimates are exactly that — bank clearance times vary, so treat Est. Payout as a guide rather than a promise.
Payments made into a client's virtual account (unique BSB/account or PayID) are matched to their invoices automatically and paid out promptly — the Xero settings card notes they are matched instantly and paid out the same day.
If a payout hasn't arrived by its estimated completion and your payout account details are correct and verified, contact support with the payout's amount and creation date.
