Nagaris
Nagaris
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    • How client payments and fees work
    • Setting up billing and client payments for your firm
    • Setting up Xero accounts and invoice templates for billing
    • Creating an invoice and choosing how it's paid
    • Invoicing a job and its tasks
    • Understanding the Invoices page and invoice statuses
    • Adding and managing a client's payment methods
    • Asking a client to add their own payment details
    • Collecting, recording and refunding payments on an invoice
    • A client's payment failed — what happens?
    • Managing payment plans and scheduled payments
    • Payouts: when the money reaches your bank account
Docs / Invoices, payments & billing

Managing payment plans and scheduled payments

Use the Payments page to see upcoming and recurring client payments, edit or skip individual payments, and change or stop a whole series.

When a client accepts a proposal with payment options, Nagaris creates a payment plan and a schedule of individual payments. The Payments page in the sidebar's Billing group is where you manage them — Manage upcoming and recurring payments from client payment plans.

Billing must be enabled for your organisation. If the page is empty, you'll see Payments will appear here when clients accept proposals with payment options.

Types of plan

  • Once-off – a single payment. Shown with a Once-off badge.

  • Recurring – a repeating series shown with a Recurring badge. Expand the row to see each upcoming occurrence.

Recurring plans have a frequency — One-time, Weekly (runs every Sunday), Fortnightly (every 2 weeks), Monthly (same day each month), Quarterly (every 3 months) or Yearly — and an end rule: run forever (the series duration shows an infinity symbol and how many payments are pending), stop after a set number of payments (N of M pending), or stop on a specific date.

Reading the page

Summary cards across the top total the payments due Today, Tomorrow, in the Next 7 Days, This Month and Next Month, each with the number of payment plans involved.

You can filter by Client Group, Client, Payment Due Date, Created Date and Search, and use the column toggle to show or hide columns: Due Date, Paid Date, Est. Payout, Type, Amount, Frequency, Series Duration, Next Payment, Status and Invoice.

Each payment's Status shows the linked invoice's status once the payment has been invoiced (for example Paid, Overdue or Partially Paid), with the payment method underneath; a payment that hasn't been invoiced yet shows Pending. Behind the scenes each scheduled payment moves through pending, processing, completed, failed, cancelled or skipped. The Invoice column links to the generated invoice, including a direct link to it in Xero when synced.

Editing a single payment

Open the row's actions menu (available while the payment is still pending):

  • Edit – opens Edit Payment Schedule, where you can change the Amount and Payment Due Date for that one payment.

  • Cancel (once-off payments) – opens Cancel Payment Schedule: This payment will be cancelled and will not be processed. Choose Cancel Payment to confirm or Keep Payment to back out.

  • Skip (an occurrence in a recurring series) – opens Skip Payment: This payment will be skipped and the series will continue with the next scheduled payment. Skipped occurrences remain visible, struck through.

Editing or stopping a whole series

On a recurring series' parent row the menu offers:

  • Edit Series – Update the amount for all future pending payments in this series. Enter the new Amount per Payment and click Update Series. Past and already-invoiced payments are untouched.

  • Stop Series – opens Stop Payment Series, which tells you exactly what will happen: it stops the plan and deletes its future pending payments. Any schedules with invoices already attached will be preserved. This action cannot be undone. Click Stop Series to confirm.

Per-client view

Each client's Billing tab has a Schedules sub-tab with the same table and actions, filtered to that client — handy when you're reviewing a single client's plan rather than the whole firm's cashflow.

Package settings that affect invoicing

Payment plans belong to a payment package on the client's engagement. On the engagement's Payment Packages tab, each package card shows Email invoices to contact: Yes/No. Click the pencil icon on the package card to toggle Email invoices to contact — when on, invoices generated from that package's schedule are emailed to the invoice contact automatically. A package's invoice job is optional: choose No invoice job if its invoices shouldn't be tied to a specific job.

Good to know

  • Amounts on invoiced payments reflect the invoice total, so a series where you've edited individual amounts shows the true figure per row.

  • The Est. Payout column estimates when the money from a paid occurrence will reach your bank account — see Payouts: when the money reaches your bank account.

  • Actions only appear for pending payments; completed, cancelled and skipped payments are read-only.

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NextPayouts: when the money reaches your bank account
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