Every client group has a Verification tab that shows the identity status of each person connected to the group and lets you email them a secure verification link. This is the quickest way to chase outstanding verifications across a family group or business structure.
Open a client group and go to Verification. Each contact gets a card showing:
A green Verified badge with the verification date once their identity is confirmed.
A Verification Required badge if any of their client links requires verification and they haven't verified yet.
An Email sent badge with the date, if a verification email has already gone out.
The entities they're linked to and their roles (Director, Trustee, Beneficiary and so on).
A timeline of verification activity for that person.
Whether a person shows Verification Required is controlled by the Verification Required switch on their contact card against each client — it defaults on for unverified contacts, and you can switch it off for people who don't need to verify.
On the contact's card, click Send Verification Email (or Re-Send Verification Email if one was sent before). The contact needs a primary email address.
A full-screen composer opens. Choose a Verification Template if your firm has email templates in the verification category (the default is pre-selected), or use the built-in default — subject Action Required: Verify Your Identity for Nagaris.
Pick who it's sent from under Send From — one of your connected email accounts, or the Nagaris no-reply address. You can connect a new account on the spot with Connect New Email.
Optionally toggle Include signature and edit the subject, body or signature directly in the live preview — edited sections show a Modified badge with a revert control. The verification link is inserted by Nagaris when the email is sent, shown in the preview as a Verify your identity button.
Click Send Verification Email.
The timeline on each card (and on the contact's page) records the journey: Verification Email Sent, Email Delivered, Email Opened, Link Clicked, Email Bounced, and finally Identity Verified. For organisations on the full AML module, AML events such as Onboarding Sent, Verification Initiated and Verification Completed appear in the same timeline, so you get one consolidated history per person.
Organisations that use Stripe as their identity verification provider (rather than the full AML module) see a Verification tab on each contact's page instead of an AML tab. It explains that verification is a secure, one-time process that takes about 2 minutes and lists what to have ready: an Australian Drivers Licence or Australian Passport — international IDs are not currently accepted.
Clicking Verify with Stripe starts the flow right in the browser: photos of the ID (front and back), a quick selfie for matching, then an automatic return to the page. The button sits above a consent statement confirming the person is authorised to provide the details and consents to them being checked with the document issuer or official record holder. Once verified, the tab shows an Identity Verified card with the method, the verification time and any notes.
Verified contacts show a verification badge on their contact page header, and the green tick carries through to the group's Verification tab.
Verification email templates are managed with your other email templates; if none exist, the composer says so and uses the default copy, which you can still customise per send.
If an email shows Email Bounced in the timeline, check the contact's primary email address and re-send.
