An AML/CTF program is only as good as its records. Nagaris keeps a tamper-proof history of every AML action automatically, caches the provider reports you pay for, lets you download a screening report PDF for any profile, and gives you a place to store your own policy documents if you want everything under one roof.
Every AML profile has a Timeline tab showing the Audit Timeline - a chronological record of everything that happened on the session. Each entry shows the action, when it happened, who performed it (with their name and avatar) and the IP address it came from. Actions you'll see include:
Profile Created and Profile Updated
Onboarding Sent and Onboarding Submitted
Verification Initiated and Verification Completed - with the outcome (Approved, Declined, In Review), the provider, and any review flags such as a face-match issue
Screening Run - with the hit counts (No hits or a breakdown of PEP, sanctions and adverse media hits)
Screening Resolved - the hit name, its type, and the resolution it was given
Risk Assessed - the risk level and an ECDD required marker where it applied
ECDD Approved
Session Cancelled - with the reason you recorded, shown in quotes
Marked Not Required - recorded when a staff member decides AML/CDD isn't required for the contact, with the reason you recorded shown in quotes
KYB Requested, KYB Refreshed and UBO Refreshed - with the products fetched (ASIC extract type, Credit Report, UBO tier), the entity status, credit score, related parties added or updated, the ABN/ACN queried, and a Watchlist active marker
Business Monitoring Alert - raised when CreditorWatch monitoring detects a change on a business you've run KYB on
KYB Enabled
Before anything has happened the tab explains itself: No audit history yet. Activity such as onboarding, screening and risk assessments will appear here as they happen.
The profile's Overview also carries a Recent Activity card with the latest few entries and a View all link to the full Timeline (IP addresses are shown on the Timeline tab, not the compact card). On a contact's page, the verification timeline merges these AML events with verification email tracking, so one view answers what has this person been sent, and what did they do?
Every AML profile has a Download PDF button next to its status badges at the top of the page. Click it to generate and download a PDF summary of that profile's screening for your files; the file is named after the subject and the profile's reference (PID).
You can also download reports for many profiles at once from the AML dashboard:
Use the checkboxes in the profile table to select the rows you want, or select the whole page and then Select all to include every profile matching your current filters.
A bulk actions bar appears showing how many profiles are selected. Click Download PDFs to fetch them.
Downloading a single profile returns a PDF; downloading more than one returns a ZIP file containing a PDF per profile.
You can also click the download icon on an individual row to grab just that profile's report without selecting it first.
If a download fails, Nagaris shows an error toast - try again, and contact support if it keeps failing.
The PDF reports above cover a single profile's own screening result, not a count of checks run across your firm. If you need a statement of how many identity verification checks and screening checks Nagaris processed for your firm over a period, for example to reconcile an invoice or support an audit, that statement isn't a self-serve export in the app yet.
Request it from support instead: open the Help & Support widget (or email support) and ask for a processed checks statement, naming the month or date range you need. Support pulls the counts of identity verification and screening checks run in that period and sends you the statement.
Ask for identity verification checks, screening checks, or both, and mention the affected clients or contacts if you're reconciling a specific discrepancy. See the article on getting help and reporting a problem for where the support widget lives.
Sessions are never deleted. Cancelling a session, or marking one as not required, keeps it on file with the date and reason recorded, and starting a new session leaves earlier ones listed on the contact's or client's AML tab - Nagaris even reminds you: The current open session will stay on file for audit purposes.
Assessment history. Every saved risk assessment adds a row to the Assessment History on the Risk Assessment tab - assessor, level, ECDD marker, date and notes - so you can show how a rating changed over time.
Onboarding snapshots. The Client Onboarding card preserves what the client declared at the time, with a Declared on date, and flags any details that have since drifted from the current contact record.
Cached provider reports. KYB runs cache the Credit Report, ASIC Report and UBO Report PDFs on the profile, each with its report ID, so the evidence you relied on stays downloadable even after the entity's live data changes.
Manual decisions are attributed. Manually confirming an identity, declining a verification, resolving a screening hit and marking a profile as not required all require a note, and store who decided and when.
The AML register (the main AML list page) lets you tick multiple profiles and download their reports in one go: a single selection downloads as a PDF, and more than one downloads as a ZIP.
Selection is scoped to the rows currently loaded on the page - there is no "select all" across every page of results, and ticking the header checkbox only selects the rows visible on screen.
Bulk downloads are capped at 50 reports per download. If you tick more than 50 rows, Nagaris shows a warning and asks you to select fewer before downloading.
Changing a filter or search clears your current selection, so a selection can't accidentally carry over to a different set of results.
Every individual and business AML profile has a Supporting Documents card on the Overview, below the main details. It lists every file attached to that profile and, next to each filename, the reason it was attached. Members with AML access can click Attach to add more:
Choose a Document Type: General, Risk Assessment, Screening or ECDD.
Drop or browse for the files. You can attach up to 5 files at once, each up to 25 MB, in PDF, Word (.doc/.docx) or image (PNG, JPEG, WebP) format.
Click Attach to upload. Nagaris confirms with Document attached (or Documents attached for more than one).
If a profile has no supporting documents yet, the card says so: No supporting documents yet. Attach policy notes, threshold memos, or other evidence for this profile. Members without AML access can still see attached documents but won't see the Attach button.
This is separate from the evidence you attach when marking a contact as Not Required - that evidence keeps its own Not Required label and appears alongside anything attached from the Supporting Documents card.
You can store your AML/CTF program documents - your program document, risk methodology, training records and the like - in Nagaris if you'd like everything in one place. The Documents area (in the sidebar) provides folders, search and an upload facility for your firm's files. Documents must be enabled for your organisation - if you don't see it, contact support to turn it on for your firm. It's staff-only; client-portal users can't browse it.
Equally, many firms prefer to keep policy documents in their own document management system. Both approaches work - the AML evidence trail above is kept by Nagaris regardless, so do whatever suits your practice.
The Team page's AML Training column doubles as a training register - see the article on controlling access to AML features.
Because monitoring stays subscribed after a KYB run (even if you cancel the assessment), Business Monitoring Alert entries keep landing on the Timeline - check the profile's Timeline when reviewing a business client.
Some firms have seen AML events, such as a screening hit needing review, missing from the system notification bell and the dashboard. The Nagaris team is aware of this and is building a dedicated AML notifications view to fix it, planned for release shortly. Until it ships, don't rely on the notification bell alone: check the Review Required and Overdue Review tiles on the AML dashboard directly, since those reflect the live profile data regardless of whether a notification fired.
