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Running a KYB (business verification) check

How to run a KYB check on a business client through CreditorWatch: choosing ASIC, credit and UBO products, reading the results, and re-running.

KYB (Know Your Business) is the automated business verification Nagaris runs on a company or other business client through CreditorWatch, using the client's ABN or ACN. It pulls company details, officeholders, credit and risk data, beneficial ownership and cached PDF reports into an AML profile you can assess. KYB must be enabled for your organisation (in addition to AML). If you don't see it, contact support to turn it on for your firm.

Before you start

The client needs an ABN or ACN recorded on their details. Without one you'll see ABN or ACN required (Add an ABN or ACN to this client's details before running a KYB check.) and the buttons are disabled.

Starting a KYB check

  1. Go to Clients and open the business client, then open the AML tab (business clients only — an individual's AML lives on their contact page).

  2. Click Start KYB (or, if there's an open session, Continue KYB, Re-run KYB or New Session).

  3. The Run KYB dialog asks which CreditorWatch products to fetch. Each is billed separately by the provider; prices are shown ex GST with a running Estimated Total (ex GST):

    • ASIC Details — company details, officeholders, and the ASIC company-extract PDF. Choose an Extract Type: On File ($9.00, the cached ASIC record and cheapest option), Current Extract ($18.00, a live current extract), or Current & Historical Extract ($29.00, current details plus the full history of company changes).

    • UBO Report — beneficial ownership traversal with a cached ownership-report PDF. Choose Standard ($49.00) or Advanced (price on request) for complex or international ownership chains.

    • Credit Report — the CreditorWatch credit report including risk score and defaults, with a cached PDF ($19.00).

  4. Click Run KYB.

The default selection is ASIC (On File) only — add the credit report and UBO report when the risk warrants the spend. You'll see KYB run started — refresh in a moment to see results and land on the client's KYB tab. The same check can also be started or re-run from the AML profile's KYB tab.

It runs in the background

A KYB check is not instant. While it runs:

  • A banner shows KYB is running in the background — This usually takes under a minute. Results will appear here automatically — no need to run it again.

  • The Re-run KYB button is disabled and shows Running…, so you can't accidentally start a duplicate run.

  • If you navigate away and come back mid-run you'll see the same banner rather than an empty tab.

Reading the results

Once the run completes, the KYB tab fills with cards:

  • Business Entity — entity name, registration Status (Registered, Deregistered, External Administration, Strike-off in Progress or Unknown), ABN/ACN, legal type, registration (and any cancellation) date, trading and previous names, employee count, GST registration, ANZSIC industry code, registered office and business address, and when the report was Last Refreshed.

  • Credit & Risk — the credit score ring with rating (plus a trend sparkline when history is available), risk score, payment predictor, and counts for Court Actions, Defaults, Insolvency Notices and Mercantile Enquiries. Zero shows as a reassuring None (checked, nothing found); non-zero counts expand into itemised lists. Serious flags — Under external administration or ATO tax default reported — appear as a red Risk flags alert. A Monitoring: Active row confirms the entity is subscribed to CreditorWatch monitoring, with alerts surfacing on the profile Timeline.

  • Credit Report, ASIC Report and UBO Report — cached PDF downloads for whichever products you fetched, each with its report ID.

  • Ultimate Beneficial Owners, Share Capital, Directors, Secretaries, Officers and Shareholders — see the separate article on beneficial owners and trusts.

On the AML profile itself, business subjects use a shorter three-step pipeline — KYB, Assessment, Complete — and the auto risk factors for the assessment are drawn from these CreditorWatch findings.

Re-running and new sessions

Re-run KYB refreshes the data on the current session using the same options dialog — useful before a periodic review. New Session starts a fresh AML profile (Nagaris confirms: The current open session will stay on file for audit purposes.). A Cancel KYB Assessment action on the profile Overview closes the session; CreditorWatch monitoring stays subscribed and existing KYB data is preserved.

Troubleshooting

  • If a run fails you'll see Last KYB run failed: The most recent business verification attempt did not complete. Re-run to retry, or contact support if it keeps failing. Nagaris deliberately doesn't display the raw provider error; support can look up the detail with the client or entity name.

  • Business profiles have no Screening tab — only the entity itself is verified. Screen the people behind it via individual KYC sessions.

  • The KYB tab only appears for business clients in organisations with KYB enabled; the AML profile shows Not a business profile if you open a KYB link for an individual.

PrevCompleting a risk assessment and ECDD
NextVerifying beneficial owners, directors and trust beneficiaries
Was this helpful?
    • Understanding AML/CTF compliance in Nagaris
    • Controlling who can use AML features
    • Starting AML onboarding for an individual (KYC)
    • What your client sees during AML onboarding and identity verification
    • Reviewing identity verification results and handling flagged checks
    • Screening for PEPs, sanctions and adverse media
    • Completing a risk assessment and ECDD
    • Running a KYB (business verification) check
    • Verifying beneficial owners, directors and trust beneficiaries
    • Sending identity verification emails from the Verification tab
    • AML record keeping: the audit timeline, reports and storing your policies